The Perfect Consultation

Class Description

Day 1 (9:30 - 11:00)
Day 1 (2:00 - 3:30)
Day 2 (11:00 - 12:30)
Day 2 (3:30 - 5:00)

Ame and Dennis Metcalf have developed a blueprint for consultation that is easy to follow and will guarantee results. The system has been an essential tool they utilize on a daily basis in their busy studio. They have proven it effective in coaching their own staff and observing their success. The methods have resulted in better communication, abundant referrals and being instrumental in achieving financial rewards. What you will achieve in this class is expert communication skills, how to respond to challenges, how to never be intimidated by any of your guests and most important what not to say to them. The haircolor is a success of a failure before you ever apply the color. This class is a must for those who become lost for words at exactly the wrong time. Don‘t miss out on it!


Instructor(s)

Ame and Dennis Metcalf

This exciting young couple are trailblazers in the beauty industry. They are often called upon to teach their methods of operating a salon business. Denver is a highly competitive city and this couple do a lot more than hold their own. The salon is a Aveda Concept Salon and as such they are asked to travel to other areas of the country to teach how to succeed in the haircolor business. According to them the haircolor begins the moment the client enters the door. The clients appearance, body language and dress are all important. A haircolorist must be able to read between the lines of what a client communicates to the haircolorist. This is truly “the perfect consultation”.



Class Outline

The Perfect Consultation

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